Team Lead

Team Lead

Our transcription team leader undertakes the following tasks:

  • Manages the day-to-day flow of operations
  • Provides any training that team members need
  • Communicates clear instructions to the team members
  • Listens to team members' feedback
  • Monitors team members' participation to ensure the training they are being provided with is being put into use, and also to see if any additional training is required
  • Create reports to update the company upon the transcription team's progress
  • Distributes reports to the appropriate personnel